Triage Nurse Televisits

Monday – Friday  8:30 AM – 10:30 AM and 3:00 PM – 5:00 PM

Saturday 8:00 AM – 12:00 PM

Televisits now available at Potomac Pediatrics!  Get advice from one of our experienced Potomac Pediatrics Triage Nurses from from the comfort of your home using online self-scheduling!

Nurse visits available for the following topics:

  • Diaper Rash
  • Other rashes or skin conditions
  • Cold Symptoms
  • Pink Eye
  • School or Daycare Clearance Note
  • Seasonal allergies

Please note this service provides nurse level advice and may not be appropriate for all visits or patients. A triage nurse may direct you to make an in-person appointment with a provider based on your child’s symptoms.  Symptoms that require an in-person office visit with a provider and are NOT appropriate for this telemedicine service include, but are not limited to:

  • Fever >101 F for more than 3 days
  • Sore throat WITHOUT cough or congestion
  • Sore throat WITH FEVER
  • Known asthmatic using inhaler
  • Ear pain
  • Sick symptoms in children < 3 months old


Here is what you can expect:

  • The day of your appointment you will receive a text message to the cell phone number on file with a link and login instructions for your appointment.
  • You will wait in the virtual waiting room until your appointment time. Our goal is to be on time to keep this service as easy and convenient as possible. Even with this goal, occasionally you may experience a short wait while the advice nurse is finishing answering questions, documenting, or scheduling an appointment for the previous patient. We ask that you please be patient and kind as we continue to work to bring you new accessible services.
  • Televisits will be billed to insurance and are subject to copay/ coinsurance/ deductible.  Your credit card on file will be charged for any patient responsibility.




** Due to insurance and malpractice regulations, you must be in Maryland at the time of the televisit.  Visits cannot be conducted with patients in different states or countries **